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Returns + Exchanges

We accept returns for a full refund 30 days from purchase date of the product. Items must be in "new, unaltered and unused condition". 

• Original tags must be attached
• Without showing signs of wear or damage in any way
• Within 30 calendar days of order date (after 30 days no returns are allowed)
• Must not be a special order or a custom order 
• Cannot be international

Shipping fees won't be returned

Any items purchased during a Buy One Get One deal can be returned for an exchange or for store credit. Items purchased during a BOGO sale are viewed as pairs, one being the purchased pair and the other being the free pair.

If both items from a BOGO are returned at the same time, the full amount of the purchase can be refunded in the form of an in-store credit or refund back to the original form of payment.

The purchased or free items from a BOGO sale are eligible individually for exchange for any item of equal original value.

If only one item from a BOGO sale is returned for in-store credit, the full amount of that original item will be credited to the in-store account.

If only one item from a BOGO sale is returned for a refund back to the original form of payment, the cost of the original purchase will be split equally between the two items.

If you are unhappy with your product for any reason please CLICK HERE to get instructions on how to exchange or receive a refund.

FREE GIFT
If you return your full priced order your free gift will be forfeited. If we do not receive your free gift the retail value of $84-$150 (depending on free gift) will be deducted from your refund.

Damages

If you received an item that is damaged, defective or shipped incorrectly please contact Customer Support immediately. These items will result in a hassle free exchange or a FULL refund.

Refunds are contingent upon inspection of the item(s) once we receive it. 
 
Customer Service Hours:
Monday - Friday : 9:00 AM - 4:00 PM PST
If you have reached us at any other hours your inquiry will be responded to within the next business day excluding weekends and holidays. 
At this time we do not offer price adjustments.